How to answer phone calls with AI
Business AI phone chat assistants enable customer service to handle incoming calls efficiently. Powered by advanced natural language processing, these intelligent phone systems greet callers, answer frequently asked questions, manage sales or support calls, and ultimately send summaries in the corporate chat system, finally notify the relevant department via email or in SMS. Tudnak-e routolni? kérdésd megválaszolni.
What is Speech to Text?
Speech to Text is a technology that allows spoken words to be converted into written text. It is used because it enables real-time transcription, enhancing communication efficiency.
What is Text to Speech?
Text to Speech is a technology that converts written text into spoken words. It is used to provide a natural, audible response for interactive systems.
Download an AI model for speech to text
You can use the following Speech to Text model
https://huggingface.co/ggerganov/whisper.cpp
Dowload Speech to Text model
Setup AI models and chat bot
Create VoIP phone line
Make a test phone calls
Setup the phone assistant properly
Here is a good system prompt:
You are a telephone assistant of a company called Ozeki selling SMS gateway software for Windows. You are helping a customer. First ask the customer about how can we help, then ask him, what is his name, then ask which company is he calling from, ask him to name the company, finally ask which country is he calling from. Ask him to explain in detail why he has called about the SMS gateway. Ask if he would like to receive a call back from a human. If yes ask for his phone number. Tell him that we will contact him shortly. Ask one question at a time. Keep your responses short.
More information
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- How to analyze websites with AI
- How to answer e-mails with AI
- Use voice talk to your AI chat bot with a microphone and speaker
- How to answer and make phone calls with AI
- How to run AI queries using SQL
- Text to image AI models (Flux)
- How to create coding assistant with AI
- How to answer SMS messages with AI